Full Warranty and service agreement information.
Repair & Installation LLC Service Agreement Contract
Warning and precautions:
A. The process
of repairing and installing sprinklers requires digging trenches and holes, it
is the responsibility of the property owner or the owner’s agent to use caution
and to inform their families and visitors to the property to use caution
and avoid these hazards.
B. During the installation and
repair dirt, rocks, and other debris will be loosened or displaced and could
cause injury, death or property damage. So it shall be the responsibility of
the Property owner /agent to use caution when entering or using lawn and garden
equipment in the work area both during and for a reasonable period of time
after the work is completed.
Our pledge to
you our valued customers:
We at Sprinkler
Repair & Installation LLC are committed to providing you the high quality
service you deserve and have come to expect. We never use discount parts or second rate
materials. You can rest assured
that each and every repair we make will be made by a skilled technician using
quality parts, so you know it will last. All of your service and repair technicians are highly
trained and are committed to providing you with quality workmanship.
never charge you for work you don't need, and you won’t have to worry about
cleaning up after us. Our attention
to detail means we don't just fix a broken pipe, we fix the cause of the broken
pipe. For example, let’s say you
have a pipe that was broken because it froze during the winter months. We will replace the broken
sections while at the same time installing new drains in the effected area so
water can drain properly so next time temperatures drop below freezing you
won’t have the same problem in the same spot. Our competitors would just repair the broken pipe and move
on without any thought to why it broke, or preventing it from happening
We are also mindful that your yard is an
extenuation of your home, we respect you, your home and your yard so none of
our employees will smoke drink or use foul language while working for you in your home or yard. We know it is you who
keeps us in business, if for any reason you experience a problem please don’t
hesitate to call. We take
pride in what we do, part of what
we do is to make you, our customer, happy. If you have any suggestions as to how we can
better serve you please feel free to contact us by phone at, 801.362.3573 or by mail at, Care of, Sprinkler repair &
Installation PO. Box 61 Orem Ut
84059 Once again thank you,
we appreciate the opportunity to serve you!
& Installation LLC will
warranty this repair or installation for 365 calendar days (547 days for platinum members) from the completion date printed on
receipt. This warranty covers all
workmanship and parts installed by this company and or its authorized
agents. In some cases this
warranty may also be augmented by manufactures warranties. In those cases it will be at the
discretion of each manufacture whether to replace or repair their product. This
warranty only extends to parts installed at time of repair. For this reason problems with
sprinkler system should be reported promptly because warranty does not cover
damage to yard or property it only covers parts and workmanship. Warranty is non transferable and
is only valid if request for warranty repair is submitted by original purchaser
printed on receipt. Warranty exclusions, Damage caused by freezing is not covered by this warranty It is and shall be the property owners responsibility to winterize their sprinkler system properly. Warranty exclusions, 1. Warranty is provided to paying customers only if you invoice is unpaid your warranty is void. 2. Water pressure in excess of 85psi or in excess of the manufactures recommendations which ever is lower will void any warranty claim.
1. Access and permission:
owner and or owners agent give consent for this company, and or, its agents to
perform the work as outlined on this contract and grant access and permission
to this property to perform such work as outlined. They also grant access to this property to investigate
claims submitted for repair under damage as well as claims of property
damage. The signer of this
contract does also agree to pay the amount specified for this work, as well as
pay this amount within the time period specified by this contract.
2. Payment contract, including late fees,
court and legal fees for collection.
A. Payment is due in full immediately upon
completion unless otherwise specified on contract.
B. Mandatory late fee $30.00 for
bills not paid in full by due date.
C. Interest of 15% of remaining balance
will be charged for each calendar month that the bill goes unpaid.
D. Property owner and or agent of property
owner / signer of contract agree that they shall pay all collection, legal and
litigation costs should they default on payment
3. Property owners responsibilities:
To reduce the
risk of damage It is and shall
be the responsibility of the property owner / agent to know where the water
shut off valve for their sprinkler system is, as well as know how to use it!
It is also the property owners / agents responsibility to inspect the
property and report any suspected damage to this company and its installer
within 24 hours of the completion of work or within 24 hours of an occurrence
that could cause damage. If it is
determined that the damage was a result of work performed by this company it
will be the discretion of this company and installer to repair or replace items
damaged. Damaged caused by the
negligence of the property owner / agent of property owner will not be
considered for repair or replacement.
A list of further exceptions are listed below. In cases of severe property damage it will be the
responsibility parties insurance companies to determine a settlement for damage
4. General damage and Collateral damage
company, its installers and or agents will not he held liable for damage as a
result of any of the following,
Damage caused as a result of freezing. It is and will be the responsibility of the home owner or
their agent to shut off or to have shut off their sprinkler system before
temperatures drop below freezing.
For this reason damage caused by frost and freezing is not covered by
Damage to utilities or
underground equipment not
marked by utility locating services,
such as but not limited to
underground wiring for
outdoor and landscaping lights.
C. Concrete is naturally prone to cracking and tunneling
under can cause cracking.
All reasonable steps will be taken to safeguard against cracking
but the company and installer cant
be held liable if it does crack at the present or at a future date.
D. Settling, During the process of excavating and
back filling sometimes dirt is
lost or spread out in such a
way that it cannot be replaced,
resulting in dips or valleys lower than the surrounding grade.
If this occurs, installer
and or company may agree to but are not required to bring in new soil to
replace that which was lost in the
E. Damage to lawn, trees, plants and
shrubs. At times in order to
properly repair or replace broken
sprinkler parts it may be necessary to cut through and even remove the
roots of trees plants and
shrubs. This may injure or even kill the plant. This company, its installer, and/or
agents are not responsible for fixing or replacing plants killed as a result of
any sprinkler work that was performed,
F. This company, its installer or agent
will make every effort to restore customers yard to a condition comparable to
the way it was before the work was performed. However,
visible signs of excavation and/or work may be visible for weeks or even
months afterwards. Property owner or owner / agent accept
this as a common fact and agree
that it is not the responsibility of this company or its agents to
compensate the property owner or their agent if this occurs.
G. It is the responsibility of the
property owner / agent to perform regular maintenance checks on their sprinkler system. It is the responsibility of the
property owner / agent to have any problems with their sprinkler system
repaired by a qualified repairman in a timely fashion. For this reason this company, its
installer and or agent will not held liable for long term damage such as, but not limited to, mold
This company, its installer and or agents will not be held responsible for any
damage to property structures or any other item or thing unless damage is
reported in a reasonable and
timely fashion. In most cases in
order to decrease the potential for
fraud, damage needs to be reported within 24 hours of the work being
performed. Or within 24 hours of the occurrence of any problem that could cause
Tax; “In Utah sales tax is generally
charged on sales of tangibles, or services to tangible, personal property
items. Generally it is not charged
on sales of, or services to real property (land or buildings). For specific information call the State
of Utah tax Commission at (801) 297-2200.” source,
Tips for New Business Registration. Provided by the
State of Utah Department of commerce.
For this reason
it is not necessary for us to charge you sales tax on the repairs outlined in
this service agreement and contract.
Thanks again, Sprinkler Repair & Installation LLC Utah Counties #1 expert since 1997
Proudly Installing Hunter, Rain Bird, Toro and other top brands!